000			01695cam a2200253 a 4500
001			1634670
005			20210414114051.0
008			960422s1997 ilua b 001 0 eng
010			_a
020			_a0256194068
040			_aDLC _cDLC _dDLC
050	0	0	_aTS155.S3244 _b
100	1		_aSchonberger, Richard.
245	1	0	_aOperations management :customer-focused principles. / _cRichard J. Schonberger, Edward M. Knod, Jr.
250			_a6th ed.
260			_aChicago : _bIrwin, _cc1997.
300			_axii, 723 p. : _bill. _c27 cm.
504			_aIncludes bibliographical references and index.
505			_aContents: Introduction to operations management: Operations-producing goods and providing service -- Competitive strategies and principles -- The Quality imperative -- Design and control for customer satisfaction -- Designed-in quality: products, services, processes -- Quality control and process improvement -- Translating demand into orders: Demand management and forecasting -- Master planning-for capacity and output -- Flow-control systems overview -- Order fulfillment and purchasing -- Timing: JIT/Kanban, MRP, and related topics -- Quick-change flexibility and lot sizing -- Translating planned orders into outcomes: Process selection and layout differentiating operations -- Managing continuous and repetitive operations -- Managing job and batch operations -- Managing projects -- OM resources: measurement, management, improvement -- Facilities management -- What's next-for you and for OM?.
650		0	_aProduction management.
700	1		_aKnod, Edward M.
942			_2lcc _cBK
999			_c1759 _d9259