000			01437nam a22001817a 4500
008			120817t xxu||||| |||| 00| 0 eng d
020			_a0789504138
050			_aT58.64.F74
100			_aFrenzel, Carroll W.
245			_aManagement of information technology. / _cCarroll W. Frenzel
250			_a2nd ed.
260			_aNew York: _bThomson, _cc1996.
300			_axxiv, 614 p.: _bill.; _c23cm.
500			_aIncludes bibliographical references and index.
505			_aContents: Foundations of IT management: Management in the information age -- Developing the firms' IT strategy -- Information technology planning -- Technology and industry trends: Hardware and software trends -- Modern telecommunications systems -- IT industry trends -- Managing application portfolio resources: The Application portfolio resource -- Managing application development -- Alternatives to traditional development -- Managing client/server implementation -- Tactical and operational considerations: Developing and managing customer expectations -- Problem, change, and recovery management -- Managing centralized and distributed operations -- Network management -- Controlling information resources: Measuring IT investments and their returns -- IT controls and asset protection -- Preparing for IT advances: People, organizations, and management systems -- The Chief information officer's role.
650			_bInformation Technology.
942			_2lcc _cBK
999			_c2052 _d9552