000			00948nam a22002057a 4500
008			120824t xxu||||| |||| 00| 0 eng d
020			_a1861526784
050			_aRA410.56.L14
100			_aLaing, Angus
245			_aManaging and marketing health services. / _cAngus Laing et al...
260			_aAustralia: _bThomson, _cc2002.
300			_axiii, 193 p.: _bill.; _c23cm.
500			_aIncludes index.
505			_aContents: Health care policy themes -- Service design -- Service structure: understanding inter-organizational relationships and networks -- Service structure: managing inter-organisational service delivery -- Understanding health care consumers -- The Changing consumer -- Consumer evaluation of health care -- Conclusion meeting performance expectations.
650			_bHealth Services Administration _x Great Britain.
700			_aFischbacher, Maria
700			_aHogg, Gillian
700			_aSmith, Anne
942			_2lcc _cBK
999			_c2161 _d9661