000			01063nam a22001817a 4500
008			140325b xxu||||| |||| 00| 0 eng d
020			_a1007337713
050			_aHF5718.F57
100			_aFlatley, Marie.
245			_aBusiness communication. / _cMarie Flatley
260			_aNew York: _bMcGraw Hill, _c2010.
300			_axi, 322 p.: _bill.; _c27cm.
500			_aIncludes index.
505			_aContents: Understanding business communication: Communicating in the workplace -- Mastering writing and presentation basics: Understanding the writing process and the main forms of business messages -- Using visuals in written and oral communication -- Using an appropriate style -- Writing effective messages: Writing food-news and natural messages -- Writing bad-news messages -- Writing persuasive messages -- Writing effective reports: Researching and writing reports -- Writing short reports -- Using oral and job-search skills: Communicating orally -- Communicating in the job search.
650			_aCommunications
700			_aRentz, Kathyn
942			_2lcc _cBK
999			_c2760 _d10260