000			02256cam a22003494a 4500
001			13840523
003			OSt
005			20210414114214.0
008			050112s2006 njua b 001 0 eng
010			_a 2005000877
020			_a0131184598 (alk. paper)
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aHF5718 _b.R634 2006
082	0	0	_a658.4/5 _222
100	1		_aRoebuck, Deborah Britt.
245	1	0	_aImproving business communication skills. / _cDeborah Britt Roebuck ; assisted by Mary Ann McKenney.
250			_a4th ed.
260			_aUpper Saddle River, N.J. : _bPearson Prentice Hall, _cc2006.
300			_axv, 463 p. : _bill. ; _c28 cm. +
500			_aAccompanying student CD contains all the exercises and assignments at the end of each chapter as well as additional ones.
504			_a"Websites": p. 453-456.
504			_aIncludes bibliographical references and index.
505			_aContents: Experiencing communication in today's technology- enabled world -- Writing for the business world electronically and on paper -- Learning to write directly electronically and on paper -- Learning to deliver bad news -- Writing persuasively on paper and in electronic formats -- Writing memos ,e-mails and short reports -- Making business letters and documents look attractive on paper and on the computer screen -- Writing formal reports -- Business plans,and white paper -- Learning the three P's of oral presentation :preparation practice ,and presentation -- Using technology to communicate within virtual terms -- Communicating in meetings and by telephone -- Searching for your career -- Composing cover letters and resumes -- Preparing for and surviving the interview -- Understanding the challenge of ethical communication.
538			_aSystem requirements for accompanying CD-ROM: Windows 98 or newer and Macintosh 9.x and OSX.
650		0	_aBusiness communication.
700	1		_aMcKenney, Mary Ann.
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip056/2005000877.html
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK
999			_c2855 _d10355