000 01109nam a22001697a 4500
008 140604b xxu||||| |||| 00| 0 eng d
020 _a9780273686692
050 _aHF5718.B584
100 _aBlundel,Richard.
245 _aEffective organisational communication:
_bperpective, principles and practice. /
_cRichard,Blundel.
250 _a2nd ed.
260 _aNew York:
_bPearson,
_c2004.
300 _axxi,355p,:
_bill:
_c25cm.
500 _aIncludes reference and index
505 _aContents: Perspectives on communication -- Breaking barriers:communication in practice -- Using words:Verbal communication -- Making pictures:non-verbal communication -- Developing arguments:persuasive communication -- Securing feedback:interactive communication -- Making connection:organizational communication -- Letters,e-mail and text messages -- Reports,briefing papers and summaries -- Advertisements, promotions,news releases and exhibitions -- Interviews,questioning and listening -- Presentations and audio-visual technologies -- Meetings,teams and negotiations -- Communication in perspective
942 _2lcc
_cBK
999 _c2948
_d10448