000 00906nam a22001817a 4500
008 140609b xxu||||| |||| 00| 0 eng d
020 _a9780273686231
050 _aHF5415.55.E34
100 _aEgan,John.
245 _aRelationship marketing:
_bexploring relational strategiesmarketing. /
_cJohn, Egan.
250 _a2nd ed.
260 _aHarlow;
_bPrentice Hall,
_c2004.
300 _axxiii,268p.:
_bills.;
_c24cm.
500 _aIncludes index.
505 _aContents: Relationships in marketing : Relationships -- Relationship economics -- Strategy continuum -- Relationship drivers -- The core firm and Its relationships: Customer partnerships -- Internal partnerships -- Supplier partnerships -- External partnerships -- Managing and controlling the relationship: Relationship in technology -- Relationship management -- Back to the future.
650 _aRelationship marketing.
942 _2lcc
_cBK
999 _c2972
_d10472