000 01369nam a22002057a 4500
008 150109b xxu||||| |||| 00| 0 eng d
020 _a139780176471835
050 _aHF5415.L2624
100 _aLamb, Charles W.
245 _aMarketing. /
_cCharles W. Lamb et. al...
250 _a4th ed.
260 _aToronto:
_bNelson Education,
_c2009.
300 _axxv, 641p.
_bill.
_c28cm.
500 _aIncludes index
505 _aContents: The World of marketing: An Overview of marketing -- Strategic planning for competitive advantage -- Ethics and the marketing environment -- Analyzing marketing opportunities: Consumer decision making -- Business marketing -- Segmenting and targeting marketing -- Decision support systems and marketing research -- Product decisions: Product concepts -- Developing and managing products -- Services and nonprofit organization marketing -- Distribution decisions: Marketing channels and supply chain management -- Retailing -- Promotion decisions: Integrated marketing communications -- Advertising and public relations -- Sales promotion and personal selling -- Pricing decisions: Pricing concepts -- Setting the right price -- Managing marketing-created relationships: Customer relationship management -- Internet marketing.
700 _aHair, Joseph F.
700 _aMcDaniel, Carl
700 _aFaria, A.J.
942 _2lcc
_cBK
999 _c5283
_d12783