000 03512cam a22003857a 4500
001 17908068
003 OSt
005 20210414114454.0
008 131017s2015 at a 001 0 eng d
010 _a 2013952132
015 _aGBB3A5952
_2bnb
016 7 _a016547564
_2Uk
020 _a9781285164205 (hbk.)
020 _a1285164202 (hbk.)
035 _a(OCoLC)ocn864086905
040 _aUKMGB
_beng
_cUKMGB
_dOCLCO
_dTAMCT
_dYDXCP
_dBTCTA
_dOCLCO
_dOCLCF
_dDLC
042 _alccopycat
050 0 0 _aHD30.3.M55
100 1 _aMiller, Katherine,
_d1959-
_eauthor.
245 1 0 _aOrganizational communication :Approaches and processes. /
_cKatherine Miller.
250 _a7th ed.
260 _aStamford:
_bCengage Learning,
_c2015.
300 _axx, 328 p. :
_bills ;
_c24 cm.
500 _aOriginally published: Boston, Mass.: Wadsworth Cengage Learning, 2012.
504 _aIncludes bibliographical references and index.
505 _aContents: The Challenge of organizational communication: Our complicated world -- Looking ahead -- Classical approaches: The machine metaphor -- Henri Fayol's theory of classical management -- Max Weber's theory of bureaucracy -- Frederick Taylor's theory of scientific management -- Communication in classical approaches -- Classical management in organizations today -- Human relations and human resources approaches: The Human relations approach -- The Human resource approach -- Communication in human relations and human resources organizations -- Human relations and human resources organizations today -- Systems and cultural approaches: The System metaphor and systems concepts -- Systems approaches to organizational communication -- The cultural metaphor -- Constitutive approaches: Communicative constitution of organizations -- The Montreal school -- The Four flows -- Critical and feminist approaches: Critical approaches -- Feminist approaches -- Socialization processes: Models of organizational socialization -- Communication processes during socialization recruiting and interviewing -- Decision-making: Models of the decision-making process -- Small-group decision making -- Participation and collaboration -- Conflict management processes: Conceptualizing the conflict process -- Managing organizational conflict -- Factors influencing the conflict management process -- Organizational change and leadership processes: Organizational change processes -- Organizational leadership -- Communication and leadership -- Processes of emotion in the workplace: Emotion in the workplace -- Stress, burnout, and social support in the workplace -- Organizational diversity processes: Women and minorities in today's organizations -- The Multicultural organization -- Technological processes: Types of organizational communication technology -- Understanding technology adoption and use -- Effects of information and communication technology -- The Changing landscape of organizations: Communication in the global workplace -- Communication in the era of shifting identity -- Communication in a service economy -- Communication in the age of the disposable worker.
650 0 _aCommunication in organizations.
650 0 _aCommunication in personnel management.
650 0 _aInterpersonal communication.
650 0 _aCommunication in organizations
_vCase studies.
906 _a7
_bcbc
_ccopycat
_d2
_encip
_f20
_gy-gencatlg
942 _2lcc
_cBK
999 _c5625
_d13125