000			00988nam a22001697a 4500
008			180919b xxu||||| |||| 00| 0 eng d
020			_a9780136139119
050			_aHF5547.A35
245			_aAdministrative procedures for the Canadian office. / _bedited by Lauralee Kilgour.
250			_a8th ed.
260			_aToronto: _bPearson, _c2010.
300			_axvi,475p.: _bill.; _c25cm.
500			_aIncludes index.
505			_aContents:Part I: A career as an office professional -- Human relations -- Management of work,time and resources -- Organization structure and office layout -- Part II -- Office services: Office technology -- Incoming and outgoing mail -- Information management -- Front-line reception -- Travel arrangements -- Meeting and conferences -- Business communication -- Office commerce and keeping records -- Part III -- The Future of the administrative assistant -- Employment strategies -- Professional development .
700			_aKilgour, Lauralee
942			_2lcc _cBK
999			_c6719 _d14219