000			01294nam a22001697a 4500
008			190801b xxu||||| |||| 00| 0 eng d
020			_a9789988109105
050			_aHF5718.Ab8(2e)
100			_aAbrefa-Gyan, Kwame.
245			_aPractical business communication for professional and tertiary students. / _cKwame Abrefa-Gyan.
250			_a2nd ed.
260			_aAccra : _bPentecost Press Limited, _c2011.
300			_avi, 336p. : _c20 cm.
500			_aIncludes bibliographical references.
505			_aContents: The nature of communication -- Media or channels of communication -- Public speaking -- Visual communication/ non-verbal communication -- Audio-visual communication -- Barriers to communication -- Report writing -- Drafting of advertisement -- Interview -- Offer of appointment -- Mass media of communication -- Post office services -- Requirements of an effective organization structure -- Public relations -- Customer relations -- Conference -- Duties of an administrative manager/ secretary -- Approach to summary -- Approach to comprehension -- The sentence -- Synonyms and antonyms -- Parts of speech -- Nouns without plural -- Idiomatic expressions -- Words/ expression which demand your attention -- Management information system -- Questionnaires.
942			_2lcc _cBK
999			_c6843 _d14343