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008 120510t xxu||||| |||| 00| 0 eng d
020 _a9780324582031
040 _cLC
050 _aHF5415.B63
100 _a Boone, Louis E.
245 _aContemporary marketing. /
_cLouis E Boone; David L Kurtz
250 _a14th ed.
260 _aMason, Ohio :
_bThomson South-Western,
_c2010.
300 _axxxii, 670 p. + [various pagings]:
_bill.;
500 _aIncludes index.
505 _aContents: 1. Designing customer-oriented marketing strategies: marketing - Strategic planning in contemporary marketing -- The marketing environment, ethics and social responsibility -- E-business: managing the customer experience -- 2. Understanding buyers and markets: Consumer behavior -- Business to business (B2B) marketing -- 3. Target market selection: Marketing research and sales forecasting -- Market segmentation, targeting, and positioning -- Relationship marketing and customer relationship management (CRM) -- 4. Product decisions: Product and service strategies -- Developing and managing brand and product categories -- 5. Distribution decisions: Marketing channels and supply chain management -- Retailers, wholesalers, and direct marketers -- 6. Promotional decisions: Integrated marketing communications -- -- Advertising and public relations -- Personal selling and sales promotion -- 7. Pricing decisions: Pricing concepts - Pricing strategies --
650 _aMarketing.
700 _aKurtz David L
942 _2lcc
_cBK
999 _c7758
_d15258