000			01510nam a22002417a 4500
003			OSt
005			20210929155658.0
008			120620t xxu||||| |||| 00| 0 eng d
020			_a9780132719049
020			_a0132719045
040			_cLC
050			_aHF5728.2.U6T45
100			_aThill, John V.
245			_aExcellence in business communication. / _cJohn V. Thill and Courtland L. Bovee
250			_a10th ed.
260			_aUpper Saddle River, N.J: _bPearson, _c2012.
300			_axxxix, 554 p. + [various pagings] .: _bill.;
500			_aIncludes index.
505			_aContents: 1. Understanding the foundations of business communication: Achieving success through effective business communication -- Communicating in a world of diversity -- 2. Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- 3. Crafting brief messages: Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- 4. Preparing reports and oral presentations: Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Designing and delivering oral and online presentations -- 5. Writing employment messages and interviewing for jobs: Building careers and writing resumes -- Applying and interviewing for employment
650			_bBusiness communication
700			_aBovee, Courtland L.
942			_2lcc _cBK
999			_c7783 _d15283