000 01658cam a22003618i 4500
001 18404508
003 OSt
005 20211123110032.0
008 141212s2015 enk 001 0 eng
010 _a 2014046929
020 _a9781292078007
040 _aDLC
_beng
_cDLC
_erda
042 _apcc
050 0 0 _aHF5438.25.J63
082 0 0 _a658.8/1
_223
100 1 _aJobber, David,
245 1 0 _aSelling and sales management. /
_cDavid Jobber and Geoff Lancaster.
250 _a10th ed.
263 _a1503
264 1 _aHarlow, England ;
_aNew York:
_bPearson,
_c2015.
300 _apages cm
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
500 _aIncludes index.
505 _aContents: 1. Sales perspective: Development and role of selling in marketing -- Sales strategies -- 2. Sales environment: Consumer and organisational buyer behaviour -- Sales settings -- International selling -- Law and ethical issues -- 3. Sales technique: Sales responsibilities and preparation -- Personal selling skills -- key account management -- Relationship selling -- Direct marketing -- Internet and IT applications in selling and sales management -- 4. Sales management: Recruitment and selection -- Motivation and training -- Organisation and compensation -- 5. Sales control: Sales forecasting and budgeting -- Salesforce evaluation --
650 0 _aSelling.
650 0 _aSales management.
700 1 _aLancaster, Geoffrey,
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2lcc
_cBK
999 _c8046
_d15546