000			01972cam a2200349 i 4500
001			16986641
003			OSt
005			20211125160519.0
008			111003s2013 ohua b 001 0 eng
010			_a 2011940310
020			_a9780538480550 (hbk.)
020			_a0538480556 (hbk.)
040			_aDLC _beng _cLC _erda
042			_apcc
050	0	0	_aHD31.P55(10e)
100	1		_aPlunkett, W. Richard
245	1	0	_aManagement: an approach to customer expectations. / _cWarren R. Plunkett, Gemmy S. Allen, Raymond F. Attner.
250			_a10th ed.
264		1	_aMason, OH: _bSouth-Western, Cengage Learning, _c2013.
300			_axxiii, (various paging): _billustrations ; _c26 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references (pages 661-677) and index.
505			_aContents: 1. Fundamentals of management: a broad view of management.2. The Evolution of management thinking.3. Organizational culture and interactive forces -- 2. Planning for growth: Strategic planning -- Achieving top quality -- Decision making in management --3. Creating effective organizations: Principles of organization -- Designing an adaptive organizational culture -- Corporate social Responsibility and ethics -- 4. Staffing for high performance: Building a workforce -- Personal and organizational communication -- 5. Influencing behavior and actions: Motivating employees -- Organizational leadership -- Managing teams and work groups -- 6. Controlling operations: Systems for managing information -- The Purpose and application of control --
650		0	_aManagement.
700	1		_qAllen, Gemmy S.
700	1		_qAttner, Raymond F.
906			_a7 _bcbc _corignew _d3 _eepcn _f20 _gy-gencatlg
942			_2lcc _cBK
999			_c8118 _d15618