000			02220cam a2200337 a 4500
001			16797865
003			OSt
005			20211207130025.0
008			110526s2012 maua b 001 0 eng
010			_a 2011022339
020			_a9780132539555
020			_a0132539551
040			_aDLC _cLC _dDLC
042			_apcc
043			_an-us---
050	0	0	_aHF5718.B66(11e)
082	0	0	_a658.4/5 _223
100	1		_aBovée, Courtland L.
245	1	0	_aBusiness communication today. / _cCourtland L. Bovee, John V. Thill.
250			_a11th ed.
260			_aBoston: _bPearson, _c2012.
300			_axxxviii, [various paging]: _bcol. ill. ; _c29 cm.
504			_aIncludes bibliographical references and indexes.
505			_aContents: 1. Understanding the foundations of business communication: Achieving success through effective business communication -- Mastering team skills and interpersonal communication -- Communicating in a world of diversity -- 2. Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- 3. Crafting brief messages: Crafting messages for electronic media -- Writing routine and positive messages -- Writing persuasive messages -- 4. Supporting messages with quality information: Finding, evaluating, and processing information -- Designing visual communication -- 5. Planning, writing, and delivering reports and proposals: Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- 6. Designing and delivering oral and online presentations: Developing oral and online presentations -- Enhancing presentations with slides and other visuals -- 7. Writing employment messages and interviewing for jobs: Building careers and writing resumes -- Applying and interviewing for employment --
650		0	_aBusiness communication _zUnited States _vCase studies.
650		0	_aCommunication in organizations _zUnited States _vCase studies.
700	1		_aThill, John V.
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK
999			_c8207 _d15707