000 00993cam a2200313 a 4500
001 16965428
003 OSt
005 20211216121744.0
008 110916s2013 maua 001 0 eng
010 _a 2011038639
020 _a9780135019672
020 _a0135019672
035 _a(OCoLC)ocn755004259
040 _aDLC
_cDLC
_dYDX
_dYDXCP
_dDLC
050 0 0 _aHD62.15.G64
082 0 0 _a658.4/013
_223
100 1 _aGoetsch, David L.
245 1 0 _aQuality management for organizational excellence : introduction to total quality. /
_cDavid L. Goetsch, Stanley B. Davis.
250 _a7th ed.
260 _aBoston :
_bPearson,
_c2013.
300 _axii, 456 p. :
_bill. ;
_c29 cm.
500 _aIncludes index.
505 _aContents:
650 0 _aTotal quality management.
700 1 _aDavis, Stanley,
_d1931-
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2lcc
_cBK
999 _c8301
_d15801