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003			OSt
005			20211217145213.0
008			120814t xxu||||| |||| 00| 0 eng d
020			_a0072948248
040			_cLC
050			_aTS155.D24
082			_2dc22 _a658.5
100			_aDavis, Mark M.
245			_aOperations management: integrating manufacturing and services. / _cMark M. Davis, Janelle Heineke
250			_a5th ed.
260			_aBoston: _bMcGraw Hill, _c2005.
300			_axxxix, 679 p.: _bill.; _c26cm.
500			_aIncludes index.
505			_aContents: 1. Operations management in today's business environment: Introduction to operations management -- Operations strategy: defining how the film compete -- financial analysis on in operations management -- The role of technology in operations -- Supply chain management -- Integrating manufacturing and services -- 2. Process decisions: New product and service development, and process selection projection management process measurement and analysis -- Job design design and work performance measurement -- Quality management -- Quality tools for improving processes Lean production -- 3. Facility decisions: Facility location and capacity -- Facility layouts -- Forecasting -- 4. Aggregate planning and inventory decisions: Aggregate planning -- Inventory systems for independent demand -- Inventory systems for dependent demand -- 5. Daily operational decisions: Waiting line management -- Waiting line theory -- Scheduling --
650			_bOperations management.
700			_qHeineke, Janelle
942			_2lcc _cBK
999			_c8309 _d15809