000 01144cam a22003014a 4500
001 16645325
003 OSt
005 20211218135208.0
008 110209s2009 nyua 001 0 eng d
020 _a9781405336901
040 _aBTCTA
_cLC
_dHCO
_dVP@
_dFIC
_dDLC
050 0 0 _aHD30.3.O76
_b
082 0 4 _a658.45
_222
100 1 _aO'Rourke, James S.,
245 1 0 _aEffective communication. /
_cJames S. O'Rourke, IV.
260 _aNew York:
_bDK,
_c2009.
300 _a72 p. :
_bcol. ill. ;
_c18 cm.
490 1 _aDK essential managers
500 _a"Listening, presenting, briefing, body language, feedback"--Cover.
500 _aIncludes index.
505 _aContents: Introduction -- Understanding communication skills -- Speaking and writing -- Communicating with your team -- Communicating externally --
650 0 _aCommunication in management.
830 0 _aEssential managers.
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy1208/2010285469-d.html
906 _a7
_bcbc
_ccopycat
_d2
_encip
_f20
_gy-gencatlg
942 _2lcc
_cBK
999 _c8319
_d15819