000 01969cam a22003018a 4500
001 14169112
003 OSt
005 20220201163500.0
008 051115s2006 nju b 001 0 eng
010 _a 2012017351
020 _a9780273768562
040 _aDLC
_cLC
042 _apcc
050 0 0 _aHF5429.B45(12e)
082 0 0 _a658.8/7
_222
100 1 _aBerman, Barry.
_d2013.
245 1 0 _aRetail management: a strategic approach. /
_cBarry Berman, Joel R. Evans.
250 _a12th ed.
260 _aBoston :
_bPearson,
_c2013.
300 _a589 p.:
_bill.;
_c28 cm.
500 _aIncludes indexes and glossary.
505 _aContents: 1. An Overview of strategic retail management: An introduction to retailing -- Building and sustaining relationships in retailing -- Strategic planning in retailing -- 2. Situation analysis: Retail institutions by ownership -- Retail institutions by store-based strategy mix -- Web, nonstore-based and other forms of nontraditional retailing -- 3. Targeting customers and gathering information: Identifying and understanding consumers -- Information gathering and processing in retailing -- 4. Choosing a store location: Trading-area analysis -- Site selection -- 5. Managing a retail business: Retail organization and human resource management -- Operations management: Financial dimensions -- Operations management: operational dimensions -- 6. Merchandise management and pricing: Developing merchandise plans -- Implementing merchandise plans -- Financial merchandise management -- Pricing in retailing -- 7. Communicating with the customer: Establishing and maintaining a retail image -- Promotional strategy -- 8. Putting it all together: Integrating and controlling the retail strategy --
650 0 _aRetail trade
_xManagement.
700 1 _aEvans, Joel R.
906 _a7
_bcbc
_corignew
_d1
_eocip
_f20
_gy-gencatlg
942 _2lcc
_cBK
999 _c8540
_d16040