000			01465nam a22001817a 4500
005			20220623134139.0
008			220623b ||||| |||| 00| 0 eng d
020			_a9780073403281
050			_aHF5718.C267(2e)
100			_9Cardon, Peter W.
245			_aBusiness communication : developing leaders for a networked world / _cPeter W. Cardon.
250			_a2nd ed.
260			_aNew York : _bMcGraw-Hill Education, _c2016.
300			_axxxvii, 548 p. : _bill. chiefly col. ; _c28 cm.
500			_aIncludes index.
505			_aContents : Part 1 : Introduction to business communication : Establishing credibility -- Part 2 : Principles of interpersonal communication : Interpersonal communication and emotional intelligence -- Team communication and difficult conversations -- Communicating across cultures -- Part 3 : Principles of business messages : Creating effective business messages -- Improving readability with style and design -- Email and other traditional tools for business communication -- Social media for business communication -- Part 4 : Types of business messages : Routine business messages -- Persuasive messages -- Bad-news messages -- Part 5 : Reports and presentations : Research and business proposals and planning for business reports -- Completing business proposals and business reports -- Planning presentations -- Delivering presentations -- Employment communications.
942			_2lcc _cBK
999			_c9026 _d16526