| 000 | 01866cam a22003254a 4500 | ||
|---|---|---|---|
| 001 | 14686090 | ||
| 003 | OSt | ||
| 005 | 20220725114124.0 | ||
| 008 | 070104s2008 ohua b 001 0 eng | ||
| 010 | _a 2007920207 | ||
| 020 | _a032454278X | ||
| 020 | _a9780324542783 | ||
| 040 |
_aDLC _cLC _dDLC |
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| 050 | 0 | 0 | _aHF5721.L52 |
| 100 | 1 | _aLehman, Carol M. | |
| 245 | 1 | 0 |
_aBusiness communication. / _cCarol M. Lehman, Debbie D. DuFrene. |
| 250 | _a15th ed. | ||
| 260 |
_aMason, OH: _bThomson/South-Western, _c2008. |
||
| 300 |
_axxi, 543p. : _bill. ; _c29 cm. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 505 | _aContents: Communication foundations: Establishing a framework for business communication -- Focusing on interpersonal and group communication -- Communication analysis: Planning spoken and written messages -- Preparing spoken and written messages -- Communication through voice, electronic and written messages: Communicating electronically -- Delivering good and neutral-news messages -- Delivering bad-news messages -- Delivering persuasive messages -- Communication through reports and business presentations: Understanding the report process and research methods -- Managing data and using graphics -- Organizing and preparing reports and proposals -- Designing and delivering business presentations -- Communication for employment: Preparing resumes and application messages -- Interviewing for a job and preparing employment messages -- | ||
| 650 | 0 | _aCommercial correspondence. | |
| 650 | 0 | _aBusiness report writing. | |
| 650 | 0 | _aBusiness communication. | |
| 700 | 1 | _aDuFrene, Deborah Daniel, | |
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/toc/fy0711/2007920207.html |
| 906 |
_a7 _bcbc _corignew _d3 _eepcn _f20 _gy-gencatlg |
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| 942 |
_2lcc _cBK |
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| 999 |
_c9084 _d16584 |
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