000 01866cam a22003254a 4500
001 14686090
003 OSt
005 20220725114124.0
008 070104s2008 ohua b 001 0 eng
010 _a 2007920207
020 _a032454278X
020 _a9780324542783
040 _aDLC
_cLC
_dDLC
050 0 0 _aHF5721.L52
100 1 _aLehman, Carol M.
245 1 0 _aBusiness communication. /
_cCarol M. Lehman, Debbie D. DuFrene.
250 _a15th ed.
260 _aMason, OH:
_bThomson/South-Western,
_c2008.
300 _axxi, 543p. :
_bill. ;
_c29 cm.
504 _aIncludes bibliographical references and index.
505 _aContents: Communication foundations: Establishing a framework for business communication -- Focusing on interpersonal and group communication -- Communication analysis: Planning spoken and written messages -- Preparing spoken and written messages -- Communication through voice, electronic and written messages: Communicating electronically -- Delivering good and neutral-news messages -- Delivering bad-news messages -- Delivering persuasive messages -- Communication through reports and business presentations: Understanding the report process and research methods -- Managing data and using graphics -- Organizing and preparing reports and proposals -- Designing and delivering business presentations -- Communication for employment: Preparing resumes and application messages -- Interviewing for a job and preparing employment messages --
650 0 _aCommercial correspondence.
650 0 _aBusiness report writing.
650 0 _aBusiness communication.
700 1 _aDuFrene, Deborah Daniel,
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/toc/fy0711/2007920207.html
906 _a7
_bcbc
_corignew
_d3
_eepcn
_f20
_gy-gencatlg
942 _2lcc
_cBK
999 _c9084
_d16584