000			02557pam a2200337 a 4500
001			2994905
003			OSt
005			20221010123835.0
008			930603s1994 moua b 001 0 eng c
010			_a 93002547
020			_a0801670039
040			_aDNLM/DLC _cLC _dDLC
050	0	0	_aRT85.5.I55
060	0	0	_aWY 100 T348 1994
082	0	0	_a362.1/73/0685 _221
245	0	0	_aImproving quality and performance: concepts, programs, and techniques. / _c[edited by] Patricia Schroeder.
260			_aSt. Louis: _bMosby, _c1994.
300			_axiv, 203 p. : _bill. ; _c29 cm.
504			_aIncludes bibliographical references and index.
505			_aContents: Improving quality and performance: concepts and strategies: Improving quality and performance: the concepts -- Improving quality and performance: the programs -- Improving quality and performance: tools and techniques -- Improving quality and performance: implications for managers -- Improving quality and performance: implications for the team facilitator/quality adviser -- Improving quality and performance: implications for managers -- Improving quality and performance: implications for staff education and development -- Improving quality and performance: applications and examples: From QA to QI: people. materials and methods bridge the transition -- Monitoring skin integrity within a CQI structure -- Patient identification: a quality imperative -- Patient satisfaction: a CQI pilot project -- Cutting the blame rope in the transfer tug-of-war: a QI project team approach -- Incident reporting within the framework of CQI: data collection of finger pointing? -- "if only they would": creating change through a quality initiative -- Moving from QA to CQI: getting started -- Creating a quality corporate culture through 100 percent employee involvement -- Total quality management in an academic teaching hospital: early experiences -- Planning and implementing total quality management -- Improving quality and performance: lessons learned --
650		0	_aTotal quality management. _9581
650		0	_aNursing _xQuality control. _9582
650		0	_aMedical care _xQuality control. _9583
650		2	_aQuality Assurance, Health Care. _9584
650		2	_aNursing Services _xstandards. _9585
650		2	_aNursing Care _xstandards. _9586
700	1		_aSchroeder, Patricia. _9587
906			_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg
942			_2lcc _cBK
999			_c9271 _d16771