000 01539nam a22002177a 4500
003 OSt
005 20230313143721.0
008 190807b xxu||||| |||| 00| 0 eng d
020 _a9781260483451
040 _cLC
050 _aHF5415.K45
100 _aKerin, Roger A.
_9460
245 _aMarketing: the core . /
_cRoger A. Kerin, Stephen W. Hartley
250 _a8th ed.
260 _aNew York:
_bMcGraw-Hill/ Irwin,
_c2020.
300 _axli, 579 p. :
_bill. ;
_c28 cm.
500 _aIncludes index.
505 _aContents: Creating customer relationships and value through marketing -- Developing successful organizational and marketing strategies -- Understanding the marketing environment, ethical behavior, and social responsibility -- Understanding customer behavior -- Understanding organizations as customers -- Understanding and reaching global customers and markets -- Marketing research from customer insights to actions -- Market segmentation, targeting and positioning -- Developing new products and services --- Managing successful products, services and brands -- Pricing products and services -- Managing marketing channels and supply chains -- Retailing and wholesaling -- Implementing interactive and multichannel marketing -- Integrating marketing communications and direct marketing -- Advertising, sales and promotion, and public relations -- Using social media and mobile marketing to connect with customers -- Personal selling and sales management
700 _aHartley, Steven W.
_9461
942 _2lcc
_cBK
999 _c9412
_d16912