000 00998nam a22002297a 4500
003 OSt
005 20230313145632.0
008 120510t xxu||||| |||| 00| 0 eng d
020 _a9780558459475
020 _a0558459471
040 _cWIUC-GH
050 _aHF5415.F84
100 _aTalbott, John
_9985
245 _aIntroduction to marketing. /
_cJohn Talbott
260 _aLondon :
_bPearson,
_c2010
300 _a495 p. :
_b ill. ;
_c25 cm.
490 _3Pearson Custom Business Resources
500 _aIncludes index.
505 _aContents: Marketing: creating and capturing customer value -- Managing marketing information to gain customer insights -- Avoid the four perils of CRM -- The mismanagement of customer loyalty -- Company and marketing strategy -- Analyzing the marketing environment -- Customer-driven marketing strategy -- Products, services and brands -- New-product development and product life-cycle strategies -- .
650 _aMarketing
_925
942 _2lcc
_cBK
999 _c9413
_d16913