000 01746pam a2200253 a 4500
001 4000223
005 20210414113943.0
008 961004s1997 ilua b 001 0 eng
020 _a0844236748
040 _aDLC
_cDLC
_dDLC
050 0 0 _aHF5415.32.B47
100 1 _aBerkman, Harold W.
245 1 0 _aConsumer behavior. /
_cHarold W. Berkman, Jay D. Lindquist, M. Joseph Sirgy.
260 _aLincolnwood, Ill. :
_bNTC Business Books,
_cc1997.
300 _axxv, 626 p. :
_bill. (some col.) ;
_c24 cm.
504 _aIncludes bibliographical references (p. 585-610) and indexes.
505 _aContents: The Consumer in the marketplace: Consumer behaviour and marketing management -- The Consumer as the decision maker: Problem recognition and information search -- Alternative evaluation and choice: Four and post-purchase behaviour -- Groups:How households and organizations buy -- Psychological influences on consumer decision making: The Self,personality, and symbolic consumption -- Values, lifestyles, and innovation diffusion -- Memory, learning, and perception -- Motivation,emotion,mood, and involvement -- Beliefs, affect, attitudes, and intention -- Communication and persuasion -- Sociological influences on consumer decision making: Cultural and cross-cultural influences -- Subcultural influences -- Social class and reference group influences -- The Consumer in society: Public policy and consumer advocacy -- Consumer behaviour and society.
650 0 _aConsumer behavior.
700 1 _aLindquist, Jay D.
700 1 _aSirgy, M. Joseph.
906 _a7
_bcbc
_corignew
_d1
_eocip
_f19
_gy-gencatlg
942 _2lcc
_cBK
999 _c945
_d8445