000			01704cam a2200301 a 4500
001			11977863
003			OSt
005			20230425111748.0
008			000418s2001 maua b 001 0 eng
010			_a 00031866
020			_a0072315679 (pbk. : alk. paper)
040			_aDLC _cDLC _dDLC
050	0	0	_aP95.H9
082	0	0	_a302.2/242 _221
100	1		_aHybels, Saundra. _91082
245	1	0	_aCommunicating effectively. / _cSaundra Hybels, Richard L. Weaver II.
250			_a6th ed.
260			_aBoston : _bMcGraw Hill, _c2001.
300			_axxii, 648 p. : _bcol. ill. ; _c26 cm. + _e1 computer optical disc (4 3/4 in.)
504			_aIncludes bibliographical references and index.
505			_aContents: The Communication process -- Self and communication -- Listening -- Verbal communication -- Nonverbal communication -- Interpersonal relationships -- Evaluating and improving relationships -- Communicating at work -- Small groups: characteristics -- Group leadership, participation and conflict management -- Getting started -- Finding speech material -- Organizing and outlining the speech -- Delivering the speech -- The informative speech -- The persuasive speech --
538			_aSystem requirements for accompanying computer disc: Windows and Macintosh; Netscape Navigator 4.0 (or higher) or Internet Explorer 4.5 (or higher), Version 1.1a.
650		0	_aOral communication. _91045
700	1		_aWeaver, Richard L., _91083
906			_a7 _bcbc _corignew _d1 _eocip _f20 _gy-gencatlg
942			_2lcc _cBK
999			_c9464 _d16964