000 02046cam a2200349 i 4500
001 18772136
003 OSt
005 20230426142647.0
008 150904s2017 maua b 001 0 eng
010 _a 2015033275
020 _a9780134319056
040 _aDLC
_beng
_cLC
_erda
_dDLC
042 _apcc
043 _an-us---
050 0 0 _aHF5718.2.U6.T45
082 0 0 _a658.4/5
_223
100 1 _aThill, John V.,
_91310
245 1 0 _aExcellence in business communication. /
_cJohn V. Thill, Courtland L. Bovée.
250 _a12th ed.
264 1 _aBoston:
_bPearson,
_c2017.
300 _axlviii, 623 p. :
_bcolor illustrations ;
_c27 cm
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
504 _aIncludes bibliographical references and index.
505 _aContents: Understanding the foundations of business communication: Professional communication in a digital, social, mobile world -- Collaboration, interpersonal communication and business etiquette -- Communication challenges in a diverse, global marketplace -- Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- Crafting brief business: Crafting messages for digital channels -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Preparing reports and presentations: Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Developing and delivering business presentations -- Writing employment messages and interviewing for jobs: Building careers and writing résumés -- Applying and interviewing for employment --
650 0 _aBusiness communication
_zUnited States
_vCase studies.
_91311
700 1 _aBovée, Courtland L.,
_91312
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2lcc
_cBK
999 _c9545
_d17045