000			01972cam a2200361 a 4500
001			712146
003			OSt
005			20230511135416.0
008			980319s1998 maua b 001 0 eng
010			_a 97072528
020			_a0395858690
040			_aDLC _cLC _dDLC
050	0	0	_aHD30.3.O35
082	0	0	_a658.4/5 _221
100	1		_aO'Hair, Dan. _91465
245	1	0	_aStrategic communication in business and the professions. / _cDan O'Hair, Gustav W. Friedrich, Lynda Dixon Shaver.
250			_a3rd ed.
260			_aBoston: _bHoughton Mifflin, _c1998.
300			_axvi, 523 p. : _bill. ; _c23 cm.
504			_aIncludes bibliographical references and index.
505			_aContents: An introduction to communications in organizations: Communication in organizations -- The model of strategic communication -- Diversity in business and the professions -- Basic communication skills: Listening skills -- Verbal and nonverbal skills -- Leadership and management skills -- Interpersonal communication strategies: Work relationships -- Principles of interviewing -- Interviews in business settings -- Group communication strategies: Fundamentals of group communication -- Meetings: forums for problem solving -- Negotiation and conflict management -- Public presentation strategies: Developing and delivering effective presentations -- Informative presentations -- Persuasive and special presentations --
600	1	0	_aFriedrich, Gustav W. _91466
650		0	_aCommunication in organizations. _9686
650		0	_aCommunication in management. _91437
650		0	_aBusiness communication. _9685
650		0	_aIntercultural communication. _91467
700	1		_aFriedrich, Gustav W. _91466
700	1		_aShaver, Lynda Dixon _91468
856	7		_3Table of contents _uhttp://lcweb.loc.gov/catdir/toc/97-72528.html _2http
906			_a7 _bcbc _corignew _d2 _eopcn _f19 _gy-gencatlg
942			_2lcc _cBK
999			_c9605 _d17105