Quality and performance excellence:Management, Organization, and Strategy. /
Evans,James R.
Quality and performance excellence:Management, Organization, and Strategy. / James R.Evans. - 5th ed. - Australia: Thomson, 2008. - x,502p.: ill; 23cm.
Includes index.
Contents:-- Foundations of Quality and Performance Excellence:Introduction to quality and Performance excellence:Frameworks for organizational quality: performance Excellence,Competitive Advantage,Strategic Management -- Performance Excellence and Organizational Theory: Quality in the Customer -Supplier relationships: Designing organizations for Performance excellence: Tools and Techniques for performance excellence -- Performance Excellence and Organizational Behavior: Quality Teamwork: Engagement,Empowerment,and Motivation -- Leadership and Implementation: Leadership for Performance excellence: Performance excellence and Organizational change.
9780320324381320
HD62.15.D4
Quality and performance excellence:Management, Organization, and Strategy. / James R.Evans. - 5th ed. - Australia: Thomson, 2008. - x,502p.: ill; 23cm.
Includes index.
Contents:-- Foundations of Quality and Performance Excellence:Introduction to quality and Performance excellence:Frameworks for organizational quality: performance Excellence,Competitive Advantage,Strategic Management -- Performance Excellence and Organizational Theory: Quality in the Customer -Supplier relationships: Designing organizations for Performance excellence: Tools and Techniques for performance excellence -- Performance Excellence and Organizational Behavior: Quality Teamwork: Engagement,Empowerment,and Motivation -- Leadership and Implementation: Leadership for Performance excellence: Performance excellence and Organizational change.
9780320324381320
HD62.15.D4