Quality and performance excellence:Management, Organization, and Strategy. / James R.Evans.
Material type:
TextPublication details: Australia: Thomson, 2008.Edition: 5th edDescription: x,502p.: ill; 23cmISBN: - 9780320324381320
- HD62.15.D4
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HD62.15.D4 (Browse shelf(Opens below)) | 1 | Available | 7537/565/13 |
Includes index.
Contents:-- Foundations of Quality and Performance Excellence:Introduction to quality and Performance excellence:Frameworks for organizational quality: performance Excellence,Competitive Advantage,Strategic Management -- Performance Excellence and Organizational Theory: Quality in the Customer -Supplier relationships: Designing organizations for Performance excellence: Tools and Techniques for performance excellence -- Performance Excellence and Organizational Behavior: Quality Teamwork: Engagement,Empowerment,and Motivation -- Leadership and Implementation: Leadership for Performance excellence: Performance excellence and Organizational change.
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