Includes bibliographical references and indexes.

Contents: Introduction: Employee performance in today's organizations -- Technology and performance assessment in unique jobs -- Contingent employees: individual and organizational considerations -- Continuous learning -- Customer-driven employee performance -- Leadership and the changing nature of performance -- Developing adaptive teams: a theory of compilation and performance across levels and time -- The Challenge of staffing a postindustrial workplace -- Managing work role performance: challenges for twenty-first century organizations and employees -- Performance and employee development -- The Definition and measurement of performance in the new age.