Include bibligraphical references and index.

Contents: World-class training: The Best practices in the industry -- The Strategic training plan -- How to organize and manage the planning project -- Strategic vision and goals: Training implications of business challenges, strategies, and goals -- Evaluating strengths and weaknesses of existing training -- Benchmarking -- Accounting for training cost -- Misson and philosophy -- Strategic vision and goals -- Alternative strategies and resource requirements: Developing the quantitative plan -- Training needs assessment -- Curriculum architecture design -- Delivery strategies -- Strategies and plan for curriculum development and acquisition -- Delivery plan -- Staffing strategy and plan -- Facilities strategy and plan -- Summary of overall resource requirements -- Organization, management and administration startegies: Introduction to phase 3: Other training systems -- Organization of training -- Governing or advirsory structure -- Supervisor and manager support system -- Financing and financial accountability -- Measuring results -- Implementation: Implementation plan -- Summary and conclusion -- Appendices.