Includes glossary and index.

Contents: 1. The Organisational setting: The nature of organisational behaviour -- Approaches to organisation and management -- The nature and context of organisations -- 2. The Individual: Individual differences and diversity -- The nature of learning -- Perception and communication -- Work motivation and job satisfaction -- 3. Group, teams and leadership: The nature of work groups and teams -- Working in groups and teams -- The nature of leadership -- 4. The process of management: The nature of management -- Managerial behaviour and effectiveness -- 5. Structures of orgranisation: Organisation strategy and structure -- Patterns of structure and work organisation -- Technlogy and organisations -- 6. Organisation management: Organisational control and power -- Corporate responsibility and ethics -- Organisation culture and change -- Organisational performance and development --