Includes index.

Contents: The World od organizational behavior: Managing organizational behaviour for quality and results -- International OB: Managing across cultures -- Managing diversity: Releasing every employee's potential -- Individual behavior: Individual differences, values and ethics -- Perception and attributions -- Motivation through needs, job design and satisfaction -- Motivation through equity, expectancy and goal setting -- Behaviour modification and self-management -- Group and social processes: Group dynamics -- Power, politics and conflict -- Individual and group decision making -- Teams and teamwork -- Organizational processes: Organizational communication processes -- Performance appraisal, feedback and rewards -- Leadership -- Managing occupational stress -- The Evolving organization: Organizations: Structure and effectiveness -- Organizational life cycles and design -- Organizational culture -- Managing change in learning organizations -- Advanced learning module A.