Practical business communication for professional and tertiary students. / Kwame Abrefa-Gyan.
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TextPublication details: Accra : Pentecost Press Limited, 2011.Edition: 2nd edDescription: vi, 336p. : 20 cmISBN: - 9789988109105
- HF5718.Ab8(2e)
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Includes bibliographical references.
Contents: The nature of communication -- Media or channels of communication -- Public speaking -- Visual communication/ non-verbal communication -- Audio-visual communication -- Barriers to communication -- Report writing -- Drafting of advertisement -- Interview -- Offer of appointment -- Mass media of communication -- Post office services -- Requirements of an effective organization structure -- Public relations -- Customer relations -- Conference -- Duties of an administrative manager/ secretary -- Approach to summary -- Approach to comprehension -- The sentence -- Synonyms and antonyms -- Parts of speech -- Nouns without plural -- Idiomatic expressions -- Words/ expression which demand your attention -- Management information system -- Questionnaires.
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