Includes index.

Contents: Part I: The practice of human resource management: The concept of human resource management -- Strategic HRM -- Delivering HRM -- HRM and performance -- International HRM -- Human capital management -- Knowledge management -- Competency-based HRM -- The ethical dimension of HRM -- Corporate social responsibility -- Part II: People and organizations: Organizational behaviour -- Work, organization and job design -- Organization development -- Employee engagement -- Motivation -- Commitment -- Part III: People resourcing: Strategic resourcing -- Workforce planning -- Recruitment and selection -- Resourcing practice -- Talent management -- Part IV: Learning and development: Strategic learning and development -- The process of learning and development -- The practice of learning and development -- Leadership and management development -- Part V: Performance and reward: Performance and reward basics -- The practice of performance management -- Strategic reward -- The practice of reward management -- Part VI: Employee relations: Strategic employee relations -- The employment relationship -- The psychological contract -- The practice of industrial relations -- Employee voice -- Employee communications -- Part VII: Employee wellbeing: The practice of employee wellbeing -- Health and safety -- Part VIII: HR policies, procedures and systems: HR policies -- HR procedures -- HR information systems -- Part IX: HR skills: Strategic HRM skills -- Business skills -- Problem-solving -- Analytical and critical skills -- Research skills -- Statistical skills -- Selection interviewing skills -- Job, role, competency and skills analysis -- Learning and development skills -- Negotiating skills -- Leading and facilitating change -- Leadership skills -- Influencing skills -- Handling people problems -- Managing conflict -- Political skills -- Part X: HRM tookits: Strategic HRM -- Human capital management -- Organization design -- Organization development -- Employee engagement -- Workforce planning -- Talent management -- Planning and delivering learning events -- Performance management -- Strategic reward -- Total rewards -- Job evaluation -- Grade and pay structure design -- Attitude surveys --