Includes index.

Contents: 1. Human resource management: The practice of human resource management -- Strategic human resource management -- HR policies and procedures -- Human capital management -- Knowledge management -- Corporate social responsibility -- International HRM -- 2. Organizations and people: Organizational behaviour -- Employee engagement -- 3. HRM practice: Competency-based HRM -- Job and role analysis and design -- People resourcing -- Learning and development -- Managing performance -- Reward management -- Employee relations -- Employee well-being -- 4. People management skills: Managing change -- Leadership skills -- Selection interviewing skills -- Performance management skills -- Learning and development skills -- Managing conflict -- Handling people problems --