Business communication: process and product. / Mary Ellen Guffey, Kathleen Rhodes, Patricia Rogin
Material type:
TextPublication details: London: Nelson, 2001.Edition: 3rd Canadian edDescription: xiii, 563 p. + [various pagings]. : col. ill. ; 1 CD-ROM (4 1/4 in.)ISBN: - 0176220356
- 658.4/5 21
- HF5718.3.G82
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Books
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | HF5718.3.G82(3e) (Browse shelf(Opens below)) | Available | K/2001/2001/19 |
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| PN4121.V61(3e) The speaker's primer. / | HM1206.A.24 Advertising, media and society reader. / | P95.W72(2e) The fundamentals of speech: communication in the digital age. / | HF5718.3.G82(3e) Business communication: process and product. / | HF5718.13.G82(8e) Essentials of business communication. / | P90.H25(4e) Mass communication: living in a media world. / | Z246.C21(5e) Typographic design: form and communication. / |
1 CD-ROM inside back cover
Includes bibliographical references and index.
Contents: 1. Communication foundations: Communicating at work -- Communicating in teams: listening, nonverbal communication, collaboration, and meeting skills -- Communicating across cultures -- 2. The writing process: Preparing to write business messages -- Organizing and writing business messages -- Revising business messages -- 3. Business correspondence: Routine letters and goodwill messages -- Routine memos and E-mail messages -- Persuasive and sales messages -- Negative messages -- 4. Reports and proposals: Reports planning and research -- Report organization and presentation -- Typical business reports -- Proposals and formal reports -- 5. Presentations: Speaking skills -- Employment communication --
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