Includes index and references

Contents: Introduction: Industrial relations -- Labour relations -- Role of the industrial manager -- Role of the personnel manager -- Role of trade unions in industry -- Role of the foreman in industry -- Industrial democracy -- Attitude and morale in industry -- Personnel management: Organization of a personnel department -- Employment -- Education and training of workers in industry -- Absenteeism in industry -- Grievance procedure in industry -- Disciplinary procedure in industry -- Welfare services: Health service in industry -- Safety in industry -- Employee services in industry -- Industrial canteens -- Industrial housing Conditions of service: Wages in industry -- Working hours and overtime working -- Increments and promotions -- Retrenchment -- Holidays and leave facilities -- Retirement benefits -- Labor legislation: Rights and obligations of employees -- Settlement of disputes -- Labor legislation -- Human resource development: Objectives of human resource development -- The role of HRD in the twenty-first century -- Policies and practices in America firms -- Performance appraisal system in industries -- Trade union rights and responsibilities -- ILO's declaration on equity of opportunity for women workers -- The principal of kaizen -- Worker's participation in management, the Indian experience.